A comprehensive guide to the information obligations under the GDPR



The General Data Protection Regulation (GDPR) protects the fundamental rights of natural persons and ensures that data subjects retain control over their personal data.
Creates trust and legal certainty
Legally required under Article 13 GDPR
Collection means the targeted gathering of data directly from the data subject
Completing forms, giving personal details in conversation, or at the time of concluding a contract
In the case of incidental awareness or unwanted contact, there is no collection
The company or organisation that collects and processes data bears the main responsibility for the duty to inform.
The information must be provided exactly at the time of data collection – not later, and not incompletely.
The data protection officer and, where applicable, a representative of the controller must also be clearly named.
The GDPR defines exactly which information must be provided to data subjects:
Name and contact details of the controller and, where applicable, the data protection officer
Purpose of the data processing and the legal basis on which it is grounded
Recipients or categories of recipients of the personal data
Planned data transfers to third countries and the safeguards provided
Data subjects must be informed about the planned retention period or the criteria used to determine this period.
Right to access, rectification, erasure, restriction of processing, objection and data portability.
The right to withdraw consent given must be clearly communicated and can be exercised at any time.
Data subjects have the right to lodge a complaint with a data protection supervisory authority.

Information on whether providing the data is required by law or contract, or is necessary for entering into a contract.
Clear explanation of the possible consequences if the data subject does not provide the data.
In the case of automated decision-making and profiling: explanation of the logic, as well as the significance and implications.
Customer enters name, address and payment details for the order
Shop clearly informs about purpose (order processing), storage period and all data subject rights
Data protection officer is named with full contact details
Explicit notice of the right to withdraw at any time when signing up for the newsletter
Up to 20 million euros or 4% of global annual turnover – whichever is higher.
Significant loss of trust among customers and lasting damage to the company’s image.
Complaints to supervisory authorities, claims by affected individuals and further legal consequences.

Providing information when collecting data is not optional – it is both a legal obligation and a basis for trust
Clear, transparent communication protects both individuals and organisations from risk
Use data protection as an opportunity – inform your customers thoroughly and win their trust!
Task: Create a complete, well-structured privacy policy page for the website “DARYA SAFAI”. The page must be GDPR-compliant, clearly understandable, professional, trustworthy, and written in a friendly tone. The page should be divided into 10 sections, based on the following categories:
- Scope & overview – Explain for whom and when this privacy policy applies.
- Data collection & use – Which personal data is collected, for what purpose, and on what legal basis.
- Cookies & tracking – Essential cookies, statistics cookies, marketing cookies; purpose and use.
- Users’ rights – Access, rectification, erasure, objection, data portability, including simple explanations.
- Withdrawal & objection – How users can withdraw consent or object to processing.
- Social media & plug-ins – Data transfer via Facebook, Instagram, X, LinkedIn or other embedded services.
- Multimedia content – Embedding YouTube videos, Google Maps or other external media; how data is processed.
- Additional functions & offers – Newsletter, contact forms, comments; which data is collected.
- Security & responsibility – Technical and organisational measures, liability, copyright.
- Accessibility & external links – How the privacy policy can be accessed at any time and notes on external links.
Tone & style:
- Trustworthy, serious, professional
- Transparent and easy to understand
- Friendly and service-oriented, without legal overwhelm
- Clear headings and subheadings
Result: A finished, easy-to-read text that can be published directly on the privacy policy page, including all important legal notices and user information.

Data Protection: § 1 Information on the Collection of Personal Data